Welcome to Smadds, operated by Texovibe Private Limited (“Smadds”, “we”, “our”, or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://smadds.in/ or purchase our products.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, or contact us, we may collect:
Full Name
Email Address
Mobile Number
Billing Address
Shipping Address
Payment Information (processed securely through third-party payment gateways)
Order History
Automatically Collected Information
When you browse our website, we may automatically collect:
IP Address
Browser Type
Device Information
Operating System
Website Usage Data
Pages Visited
Time Spent on Website
Referral URLs
2. How We Use Your Information
We use your information to:
Process and deliver your orders
Provide customer support
Manage your account
Send order confirmations and shipping updates
Improve our website and services
Detect fraud and unauthorised activities
Send promotional emails, offers, and newsletters (only if you opt in)
Comply with legal obligations
3. Payment Security
We do not store your debit card, credit card, UPI, or banking credentials.
Payments are securely processed through trusted third-party payment providers using industry-standard encryption.
4. Sharing of Information
We do not sell or rent your personal information.
We may share information with:
Shipping and logistics partners
Payment gateways
Technology service providers
Legal authorities when required by law
Fraud prevention and security providers
All third parties are required to maintain the confidentiality of your information.
5. Data Retention
We retain your information only as long as necessary to:
Fulfil your orders
Maintain business records
Resolve disputes
Comply with legal obligations
6. Data Security
We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, misuse, disclosure, or loss.
However, no method of electronic transmission or storage is completely secure.
7. Marketing Communications
If you subscribe to our newsletter or promotional offers, we may send marketing emails or SMS messages.
You can unsubscribe at any time by:
Clicking the “Unsubscribe” link in emails
Contacting our customer support
8. Children’s Privacy
Our website is not intended for children under the age of 18.
We do not knowingly collect personal information from minors.
9. Your Rights
You may request to:
Access your personal information
Correct inaccurate information
Delete your account (subject to legal requirements)
Withdraw marketing consent
Request information regarding data processing
To exercise these rights, please contact us.
10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes become effective immediately after being posted on this page.
We encourage you to review this page periodically.
12. Contact Us
If you have any questions regarding this Privacy Policy, please contact us.
